FAQ
How does Catalyst Education supervise children's learning progress?
Teachers will arrange monthly quizzes and two assessments per year, and meet with parents once every six months to discuss their children's progress in class.
How can I know if my child is actually attending class?
You can check your child's attendance record through the Catalyst Education app.
How can I excuse my child if they are sick or have an emergency?
Please request a leave of absence through the Catalyst Education app or by contacting customer service 3 ~ 4 days before the class day so that we have enough time to arrange makeup classes for you. If there are unforeseen circumstances such as illness or bereavement leave, please contact customer service directly and we will provide makeup class according to individual circumstances.
What is the teacher's teaching style?
Teachers mainly use self-made notes, videos, and games to interact with children. After class, they will provide appropriate practice exercises so that children can review more effectively.
I would like to know more about Catalyst Education’s teaching materials.
We will arrange teaching materials according to the school textbook unit, plus regularly communicate & discuss with examiners to update the teaching materials, so that students can obtain the latest materials as soon as possible. Welcome to our YouTube to learn more about our teaching information.
What if my child has a class related questions after class?
Any questions encountered in schoolwork or during class can be directly contacted with the teacher privately through WhatsApp after class.
What is E-Memory?
Catalyst Education’s unique E-Memory teaching method helps students simplify complex subject by using popular music, painting, mnemonics, etc., so that students can master the unit.
I would like to know more about your tuition classes.
They are mainly divided into regular classes and short-term classes.
Regular classes last for one year and supplementary courses are arranged according to the school's class time.
Short-term classes last from 3 to 6 months. Teachers will evaluate and provide various short-term classes to meet student needs every month, such as writing skills classes for school exams, SPM intensive classes, K2 language classes, etc.
What are your teaching qualifications?
Our teachers receive training to ensure their teaching methods and knowledge are up to date.
How do you charge for tuition?
We operate on a monthly payment system. Tuition fees are to be paid within the first seven days of each month.
What are the class hours?
All subject class hours (regular classes and short-term classes) are 1 hour and 15 minutes.
